Name: TeamHero
Author: TeamHero

Question 1

What does the AI Agent do inside TeamHero?

Accepted Answer

The agent works proactively: it spots declining engagement in a team, launches a micro-survey, drafts kudos based on your company values, flags work anniversaries, and recommends concrete steps to HR. HR approves — the agent publishes. No manual feed moderation.

Question 2

How is it different from other intranets or collaboration suites?

Accepted Answer

Collaboration suites handle processes, tasks, and CRM. Knowledge-base tools focus on documents. TeamHero is about people: recognition, engagement surveys, culture. We don't replace those tools — we sit alongside them, integrate with your HRIS, and let them do their job.

Question 3

How much does it cost?

Accepted Answer

"Starter" — free forever, 1–20 employees, the full product. "Growth" — $2 per user / month (21–100 employees). "Scale" — $3 per user / month (101+ employees). AI is included on every plan. Fair-use policy — we reach out to you rather than sending a surprise bill.

Question 4

How fast can we deploy?

Accepted Answer

A pilot launches in days. Import your org structure, configure agent rules and company values, and go live — no integrators needed. We guide you at every step.

Question 5

Is employee data secure?

Accepted Answer

Yes. GDPR-compliant, with data residency in the EU/EEA, SSL, and SSO (SAML/OIDC) on every plan. A signed DPA is available. AI operates transparently — no hidden individual employee scores.

Question 6

Is there SSO and integration with your HRIS?

Accepted Answer

SSO (single sign-on) is available on every plan. HRIS integration covers org structure, employee events, and lookups. A public API handles everything else.

Question 7

Is there a mobile app?

Accepted Answer

The web version is mobile-optimized and works today. Native iOS and Android apps are in development, launching in 2026. Early access is available on request.

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