Privacy Policy
Last updated: 3/14/2026
1. General Provisions
This Privacy Policy (hereinafter "Policy") establishes the procedures for processing and protecting personal data of users of TeamHero service (hereinafter "Service").
The data controller is TeamHero Inc., a Delaware corporation. By using the Service, you consent to the processing of your personal data in accordance with this Policy. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
If you do not agree with this Policy, please do not use the Service.
2. What Data We Collect
We collect the following categories of personal data:
- Registration Data: name, email address, phone number
- Usage Data: IP address, browser type, operating system, visited pages
- Cookies and Similar Technologies: cookies, web beacons, pixel tags
- Business Data: information about your organization, job title, work contacts
- Platform Data: employee activity, recognition data, ideas, badges, and other content created in the Service
3. Purposes of Processing
We process personal data for the following purposes:
- Providing access to Service features and functionality
- User identification and account management
- Processing support requests and inquiries
- Service improvement and development of new features
- Sending service-related notifications
- Fulfilling contractual obligations
- Complying with legal requirements
4. Legal Basis for Processing
We process personal data based on the following legal bases:
- Your explicit consent (GDPR Article 6(1)(a))
- Performance of a contract to which you are a party (GDPR Article 6(1)(b))
- Compliance with legal obligations (GDPR Article 6(1)(c))
- Legitimate interests pursued by us or third parties (GDPR Article 6(1)(f))
5. Sharing Personal Data
We do not share your personal data with third parties, except in the following cases:
- With your explicit consent
- To fulfill contractual obligations (hosting providers, payment processors, analytics services)
- When required by law or competent authorities
- In case of business reorganization or sale
6. Cookies and Similar Technologies
We use cookies and similar technologies to improve the Service, analyze usage, and personalize content.
You can manage cookies through your browser settings. Disabling cookies may affect the functionality of the Service.
7. Data Security
We implement technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction:
- Encryption in transit (SSL/TLS)
- Access controls for personal data
- Regular backups
- Infrastructure security monitoring
8. Your Rights
Under GDPR and applicable law, you have the following rights:
- Right of access to your personal data
- Right to rectify inaccurate data
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to withdraw consent
- Right to object to processing
- Right to data portability
To exercise these rights, please contact us at: privacy@theteamhero.com
9. Data Retention
We retain personal data for as long as necessary to achieve the purposes of processing or as required by law. After you stop using the Service, you may request deletion of your data.
10. Changes to This Policy
We reserve the right to modify this Policy. The current version is always available on this page. We will notify you of significant changes through the Service or email.