Privacy Policy

1. Introduction

This Privacy Policy (the "Policy") describes how TeamHero (the "Service") collects, uses, and protects user data.

The data controller is TeamHero, Inc., a Delaware corporation, located at 1000 North State Street, Wilmington, Delaware 19801, United States.

By using the Service, you consent to the processing of your personal data as described in this Policy.

2. Information We Collect

We collect the following types of personal information:

• Account Information: name, email address, phone number
• Usage Data: IP address, browser type, operating system, pages visited
• Cookies and Tracking: cookies, web beacons, pixel tags
• Business Information: your company, title, work contacts
• Platform Content: employee activity, recognition, ideas, badges, and content you create

3. How We Use Your Information

We process personal data for these purposes:

• Providing access to Service features
• User identification and account management
• Support requests and customer service
• Service improvement and feature development
• Service-related notifications
• Contract fulfillment
• Legal compliance

4. Legal Basis for Processing

We process data under these legal bases:

• Your consent
• Contract fulfillment
• Legal obligations
• Legitimate business interests

5. Sharing Your Information

We do not share personal data with third parties except in these cases:

• With your explicit consent
• To fulfill contractual obligations (hosting, payment processors, analytics)
• As required by law
• In business transfers or acquisitions

6. Cookies

We use cookies and similar technologies to improve the Service, analyze usage, and personalize content.

You can manage cookies in your browser settings. Disabling cookies may affect Service functionality.

7. Data Security

We implement technical and organizational safeguards to protect your data:

• SSL/TLS encryption
• Access controls
• Regular backups
• Infrastructure monitoring

8. Your Rights

You have the following rights:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict processing
• Withdraw consent
• Object to processing
• Data portability

To exercise your rights, contact us at: privacy@theteamhero.com

9. Data Retention

We retain personal data as long as necessary for our purposes or as required by law. After you stop using the Service, you can request data deletion.

10. Policy Changes

We may update this Policy. The latest version is always on this page. We'll notify you of material changes via the Service or email.

11. Contact Us